Supervisor of Out Patient Billing

Manhattan, NY

Post Date: 03/13/2018 Job ID: 4636 Department: Financial Services

Title: Supervisor of Out Patient Billing

Location: Manhattan, NY 10001

Industry: Healthcare

Occupational Category: Finance

Hours: Full-time

Description: Hiring a Supervisor of Out Patient Billing for a top academic medical center. The Supervisor of Out Patient Billing is responsible for the direct supervision of staff and for ensuring quality outcomes. The Supervisor of Out Patient Billing will perform root cause analysis on identified issues and identify the proper criteria for running, reviewing and assigning reports. The Supervisor of Out Patient Billing responsibilities include personnel management, total account resolution from cashiering, registration, charge capture and billing to account follow-up, ensuring optimal customer relations, maximizing cash collection and ensuring quality cash services.


  • Confirms receipt of third party claims and re-bills claims as necessary
  • Reviews assigned accounts in Epic and third-party remittances
  • Performs root cause analysis with a solution focus
  • Supervise the daily operations of the team including all staff, AR follow-up and agencies;
  • Develops and maintains productivity standards for areas of direct responsibility
  • Monitors staff attendance and punctuality on a regular basis and maintains payroll system
  • Hold monthly staff and agency meetings
  • Perform "data mining" and in-depth accounts receivable analysis
  • Analyzes any open balances and/or insures accurate payment posting.
  • Completes appropriate follow-up action as necessary.
  • Provides coaching and feedback to staff in areas of responsibility and completes probationary and annual performance appraisals for staff
  • Monitor staff and agency performance through monthly audits and random reviews;
  • Conduct individual monthly meetings with staff to review results and provide feedback, including steps and solutions to address any issues

Education Requirements:

  • Associates Degree and/or 3-5 years of medical billing and collections experience.
  • Bachelor’s degree preferred
  • Industry certification (AHIMA, HFMA, AAPC, etc.) preferred

Experience Requirements:

  • Supervisory experience, at least one year preferred

Desired Skills:

  • Knowledge of PC applications and Microsoft Office Suite.
  • EHR experience (Epic preferred).
  • ePremis (billing software) experience preferred
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