Revenue Cycle Training & EPIC Innovation Specialist

White Plains, NY 10601

Department: Revenue Job Number: 6646 Pay Rate: $90000-120000 Employment Type: Full Time

Job Description

Our client, a leading non-profit medical center in Westchester County, is seeking Revenue Cycle Training & Innovation Specialist. The role requires an individual with comprehensive knowledge of front and back-end hospital revenue cycle workflows, encompassing both software-specific expertise, particularly within the Epic system, and a deep understanding of overarching revenue cycle processes. The ideal candidate will be tasked with analyzing existing workflows, identifying inefficiencies, proposing solutions for improvement, and conducting Epic new user training and reeducation, all within the context of the broader hospital revenue cycle operations.
Essential Functions and Responsibilities Include the Following:
  • Analyze Current Revenue Cycle Workflows within the hospital, particularly within the Epic system modules including HB (Hospital Billing), ADT (Admissions, Discharges, Transfers), Grand Central, and Prelude.
  • Identify inefficiencies, gaps, and areas for improvement in revenue cycle workflows.
  • Collaborate closely with stakeholders, including Revenue Cycle team members, IT personnel, Consultants, and end-users, to grasp workflow intricacies and implement workflow & system enhancements.
  • Work closely with Epic Consultants to ensure build updates are accurately and efficiently implemented.
  • Attend various Governance Committee meetings to keep up to date with Epic changes across the System.
  • Develop detailed workflow documents, tip sheets, and training aids to facilitate smoother revenue cycle operations.
  • Participate actively in the testing and validation of workflow modifications and system upgrades.
  • Deliver comprehensive training sessions and support to end-users on new workflows, system changes, and best practices.
  • Keep up to date with latest industry trends and identify system innovation capabilities accordingly.
  • Monitor and evaluate the efficacy of implemented workflow improvements, refining strategies as necessary.
  • Serve as the go-to resource for revenue cycle workflows and Epic system functionality, offering guidance and support to internal stakeholders as required.
  • Propose innovative solutions and work closely with the stakeholders to implement streamlined workflows.
  • Conduct Epic new user training sessions and provide workflow re-education for existing staff as needed, ensuring adherence to best practices and system optimizations.
  • Assist with troubleshooting and addressing system related issues and workflow challenges.
  • Ensure training documentation and resources are up to date and easily accessible to assist users in performing their tasks effectively.
Education & Experience Requirements
  • Bachelor’s degree in healthcare administration, Business Administration, or related fields.
  • Minimum of 2-4 years of revenue cycle management within a hospital setting or healthcare setting.
  • Minimum 3 years of demonstrating strong analytical skills with knowledge of revenue cycle processes and training.
  • Strong understanding of revenue cycle processes and workflows, particularly within the Epic system.
  • Proficiency in Epic modules including HB, ADT, Grand Central, and Prelude preferred.
  • Proficiency with Microsoft Word, Excel, PowerPoint, Vizio, and Outlook required
Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information. 
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Meet Your Recruiter

Nancy Bookchin
Director, Healthcare Recruitment

Nancy is a dedicated recruiter who prioritizes the success of her clients and the career aspirations of her candidates.
Learn more about Nancy, Tal Healthcare Employee Biography

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