Regional Director of Operations

Bronx, NY 10467

Department: Administrative Job Number: 6239 Pay Rate: $150000-175000 Employment Type: Full Time

Job Description

Our client, a Teaching Hospital Practice in the New York City area, is hiring a Regional Director of Operations. The Regional Director of Operations serves as a strategic partner for practice management, business development, practice acquisitions, organizational goal attainment, and efficient, patient centric, operational workflows.
  • Builds sustainable and strategic relationships with member entities, partner institutions, and physician networks.
  • Provides guidance on business plans, budgets, acquisitions, staffing ratios, and data evaluations. 
  • Ensures the highest patient care standards, optimizes productivity, and aligns practices with the Teaching Hospital Practice goals. 
  • Ensures a high-quality and safe patient experience, delivers superior support for medical providers, and drives productive and profitable medical practice operations. 
  • Promotes a team integrated approach to new and existing ambulatory (physician practice) practices in the Teaching Hospital Practice through meaningful partnerships with Human Resources, Finance, Operations, Revenue Cycle, Departments, and Physician Leaders
  • Maintains and enhances systems which support practice standards and objectives.  Maintains and enhances data collection and reporting including productivity to optimize workflows
  • Interacts with all levels of practice management staff.  Leads task forces and committees aimed at addressing specific issues or reaching strategic objectives. 
  • Routinely identifies opportunities for revenue enhancement, clinical expansion, and market share growth
  • Develops and formally documents department policies and procedures.  Supports established standards, communicates and monitors adherence to the policies and procedures.
  • Develops positive working relationships with numerous MSO and corporate services including Revenue Cycle, Information Technology, Credentialing, Coding, Facilities and Real Estate, Human Resources, Physician Recruitment, Supply Chain Management, Financial Management.
  • Creates systems for oversight of all major operations including, IT and maintenance issues, patient flow and experience, scheduling and auditing patient files
  • Ensures development of protection for Montefiore assets and properties (equipment, time and supplies), as well as patient property.
  • Evaluates and maintains appropriate staffing ratios to ensure practice development and productivity goals.
  • Oversees the preparation and monitoring of practice site income, expenses and capital budgets. Reviews and implements systems for all major expense requests, purchasing, accounts payable, staffing, and payroll
  • Bachelor’s degree in health care, Business Administration, Operations Management or related clinical field required.  Master's degree preferred. 
  • 10+ years of health care administrative management experience preferred.
  • Previous experience as a Practice Manager, Practice Administrator, Office Manager, Operations Manager or a similar role in the healthcare setting preferred.
  • Excellent communication skills.
  • Comprehensive knowledge of Microsoft applications:  Word, Excel, Visio, and PowerPoint.
  • Comprehensive working knowledge of Epic preferred.
  • A relationship and data driven individual, who creates, develops, and leads initiatives, which achieve multi-specialty practice objectives and support long-term, sustainable growth.
Salary: The posted salary range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information. 

Meet Your Recruiter

Lea Tal
Chief Executive Officer

Lea Tal leads her team of executive recruiters, leveraging decades of experience in healthcare recruitment and a passion for forging dynamic professional relationships. She holds a degree in Psychology and Sociology from the University of Massachusetts, Amherst.

Learn more about Lea, Tal Healthcare Employee Biography

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