Member Services Associate

New York, NY

Department: Healthcare Finance and Operations Job Number: 5576

Title: Member Services Associate

Location: New York, NY

Industry: Healthcare

Occupational Category: Healthcare Finance and Operations

Hours: Full-time

Description: Hiring a Member Services Associate for a private health advisory organization dedicated to providing individuals and organizations solutions and access to a better health care experience. The Member Services Associate Responsible for coordinating the support work and performing the administrative functions necessary to support a team of administrators.

 Responsibilities:

  • Collect, organize and maintain members medical records with secure electronic storage.
  • Research providers in Health Advisors region, making sure all reports are completed in accordance with company policy
  • Data entry of various information into company database
  • Send medical release forms to members, as needed
  • Administrative duties including printing and binding reports, making copies, fax and shredding documents, maintain/manage administrator?s office supplies and order within policies.
  • Arrange and schedule travel (air, hotel, car) as requested
  • Schedule routine and advance medical appointments
  • Be a support to dedicated members through answering questions and guiding them to the Emergency Physicians when needed.

Requirements:

  • Associate's degree
  • 2+ years of client services in a healthcare setting is preferred
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