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Laboratory Operations Manager

Lower Fairfield County, CT 06904

Department: Laboratory Job Number: 6450 Pay Rate: $130000-150000 Employment Type: Full Time

Job Description

Join a Leading Community Teaching Hospital in Metro New York!

Are you ready to lead with impact in a cutting-edge clinical laboratory? Our client, a premier community teaching hospital in the vibrant New York metropolitan area, is seeking an experienced Laboratory Operations Manager to oversee the day-to-day operations of their clinical laboratory, including Anatomic Pathology. This role is pivotal in ensuring excellence across laboratory services while supporting a mission-driven organization committed to quality patient care and education.

What You'll Do:

Staff Leadership:

  • Manage the customer service department and provide oversight for Point of Care (POC), compliance, and regulatory functions.
  • Foster a collaborative, results-driven team environment, ensuring staff are engaged, well-trained, and aligned with departmental goals.

Quality Excellence:

  • Design and implement Quality Improvement Monitors in collaboration with the Laboratory Director.
  • Prepare monthly performance reports to drive continuous improvement.
  • Ensure full compliance with College of American Pathologists (CAP) standards, overseeing proficiency testing programs and personnel competency initiatives.

Operational Management:

  • Maintain contracts and optimize workflows through SOP modifications and process improvements.
  • Partner with IT to troubleshoot and enhance LIS functionality.
  • Manage and update laboratory manuals and documentation as needed.

Budget Oversight:

  • Collaborate with leadership to prepare and monitor annual labor and operating budgets, ensuring financial accountability and strategic resource allocation.

Customer Service & Patient Satisfaction:

  • Serve as the primary liaison for Press Ganey reports, identifying areas for improvement and working closely with site directors to implement solutions.

What You'll Bring:

  • Experience: 5+ years of progressive management experience in a laboratory setting.
  • Education: Bachelor’s degree required; Master’s degree preferred.
  • Certification: ASCP certification is a must.
  • Strong analytical, organizational, and interpersonal abilities
  • Proven expertise in Quality/Regulatory Compliance and Performance Improvement programs.
  • Proficiency in MS Office (Word, PowerPoint, Excel).
  • A collaborative leadership style with the ability to engage at all levels, from executive leadership to front-line staff.

What's in it for you:

  • Make a Difference: Play a key role in ensuring the highest standards of patient care and laboratory excellence.
  • Professional Growth: Collaborate with accomplished leaders and gain exposure to cutting-edge medical practices in a dynamic teaching hospital environment.
  • Impactful Leadership: Drive meaningful improvements in laboratory operations and patient outcomes.
  • This is more than a job—it’s a chance to make a lasting impact in a hospital renowned for its commitment to community health and education.

Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information. 
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Meet Your Recruiter

Peter Procopio

Peter Procopio is a Senior Recruiter with a passion for consulting with clients in the area of talent acquisition with a focus on Physician recruitment. He enjoys building strong relationships with his clients to fully understand their business needs and identify highly skilled physicians, executives, and clinicians.

Learn more about Peter, Tal Healthcare Employee Biography

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