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Director of Operations

Neptune, NJ 07753

Department: Administrative Job Number: 6402 Pay Rate: $120000-130000 Employment Type: Full Time

Job Description

Our client, a world class ENT practice with multiple locations in New Jersey, is hiring a Director of Operations.

Job Responsibilities:  
  • Support to all department managers and physicians
  • Overseeing all office sites
  • Reviews, analyzes, and evaluates business procedures
  • Implement policies and procedures that will improve day-to-day operations
  • Work with marketing to strategize continued growth of the practice, alternate offices, and ancillary services
  • Offer guidance with patient inquiries across all departments and ensure patient satisfaction with practice
  • Assist in on-boarding of new staff members, including physicians and all departments
  • Work closely with all offices to ensure employee compliance with office protocol
  • Monitor schedules to determine efficiencies and accuracy
  • Assist managers in overseeing departments, including covering for a manager when they are out of office
  • Create and administer tools to aid in team building
  • Develop Standard Operating Procedures to ensure consistency in the workplace
  • Assist in the evaluation of all personnel, participates in development of key performance indicators
  • Assists in ensuring all staff have the adequate tools and equipment to perform their work efficiently
  • Speaks with patients who have concerns or feedback
  • Ensures work environments are adequate and safe
  • Participate in initiatives to support quality measure reporting
Job Requirements: 
  • High School degree required
  • Bachelor’s degree preferred or equivalent experience required
  • MBA preferred
  • 2+ years of recent experience working in a physician’s office
  • Knowledge of practice management
  • Knowledge of EHRs
  • Ability to recommend and implement new protocols: clinical and business
  • Willing to travel to alternate office locations on a frequent basis
  • Strong analytic and problem solving skills
Job Perks:  
  • Competitive salary, great benefits, and other attractive incentives
  • Generous PTO 
  • All major insurances (health, life, disability) 
  • Work-life balance is valued  
  • A team environment that believes in employee development, professional growth, and company longevity
  • Culture is one of mutual respect, teamwork, and equality
  • The organization embraces and values an inclusive work environment
Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information. 
 
If you are passionate about what you could accomplish in this role, we would love to hear from you! 
#LI-FP1

Meet Your Recruiter

Fran Philips
Vice President, Healthcare Recruitment

Fran is a seasoned recruiter who joined Tal in 2008, after a long career in medical billing for multi-specialty practices including dermatology, dental, and ophthalmology. 

Learn more about Fran, Tal Healthcare Employee Biography

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