Director of Infrastructure

Long Island, NY

Department: Healthcare IT Job Number: 5447

Title: Infrastructure Director

Location: Long Island, NY

Industry: Healthcare

Occupational Category: Healthcare IT

Hours: Full-time

Description: Our Client, a prestigious not-for-profit social service organization in the Nassau/Long Island area, is hiring an Infrastructure Director. The Infrastructure Director will be responsible for governing and oversight of all aspects of infrastructure engineering & production operations. 


  • Manage the team responsible for all major infrastructure initiatives.
  • Set the strategy and long-term roadmap for upcoming projects that will span security, reliability, datastore growth, deploy tools, backup, and disaster recovery systems.
  • Manage and set the Service Level Agreements for IT Technology.
  • Collaborate with the governance team to execute on all service level commitments in the contracts.
  • Drive Technology to execute a program focused on continuous modernization and standardization across Infrastructure, and Information Management to improve productivity, agility, and improve the performance of our technology infrastructure.
  • Oversee the analysis and remediation of all Problem and Service tickets while participating in the enterprise wide Problem Management program.
  • Manage technology support for all operational functions on a 24x7x365, including managed service contracts.
  • Performance planning, capacity analysis/planning, and capacity remediation for all production services.
  • Strategize, conceptualize, plan, and design RFP/RFI responses for IT Infrastructure Services Products / Technologies

Experience Requirements:

  • 10+ years' of Information Technology experience
  • Strong Experience of Networking including TCP/IP, Switching, VLAN s, Routing & Wireless
  • Experience with Active Directory and Group Policy Objects
  • Experience with Complex Multi-Site Networks including MPLS, Internet, Routing Protocols (Static, RIP, BGP, EIGRP)
  • Experience with HP, Dell, Cisco Networking Stacks
  • Experience with Basic Network Access Control Solutions like 802.1x, RADIUS, etc.
  • Experience with SAN's and Shared Storage
  • Experience with Physical & Virtual Server Infrastructure
  • Experience with VMware, Citrix and/or HyperV
  • Experience with Mobile Device Management & Enterprise Mobility Management
  • Experience with Exchange Servers thru 2016
  • Windows Server Operating Systems thru 2016
  • SQL, Citrix, & RDS Farm experience a plus

Education Requirements:

  • Bachelors' degree in Computer Science, Management Information Systems, or another relevant field.
  • MSCE, MCP, MOS, CCNA, CCDA, CISSP, and/or ITIL Certification preferred
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